Privacy Policy

Information Collection and Use

Exit Sign Warehouse, Inc. is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Exit Sign Warehouse, Inc. collects information from our users at several different points on our Web site.

Registration

If a user chooses to register with our site, a user is required to give the following: a unique password, a unique user name and email (optional). This information is used to contact the user about the services on our site for which they have expressed interest.

Order

We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number and expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

Legal Disclaimer

We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our Web site.

Links

This Web site may contain links to other sites. Please be aware that Exit Sign Warehouse, Inc. is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Contact Us

We use email links located on the "contact us" page to allow you to contact us directly with any questions or comments you may have. We read every message sent in. We directly respond to messages related to customer orders. For all messages that do not relate to customer orders, we may file your comments to improve the site and program, or review and discard the information. Your personal information is only shared with third parties with your explicit permission.

Security

This Web site takes every precaution to protect our users' information. When users submit sensitive information through the Web site, their information is protected both online and offline. Our staff will not disclose any customer information, names or purchasing information to anyone outside of Exit Sign Warehouse, Inc., unless required to do so by law. When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry -- SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, which is its designation when you are just "surfing." While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user information offline. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desks. When they return, they must re-enter their password to regain access to your information. Furthermore, all of our employees are kept up-to-date on our security and privacy practices. Every quarter, Exit Sign Warehouse, Inc. conducts in-house trainings on our customer care policies so that our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure that our customers' information is protected. Finally, the servers on which we store personally identifiable information are kept in a secure environment behind a locked cage. If you have any questions about the security at our Web site, you can send an email to info@exitsignwarehouse.com

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, and software, is the property of Exit Sign Warehouse, Inc. or its content suppliers and protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of Exit Sign Warehouse, Inc. and protected by U.S. and international copyright laws. All software used on this site is the property of Exit Sign Warehouse, Inc. or its software suppliers and protected by U.S. and international copyright laws. The reproduction, modification, distribution, transmission, republication, display, or performance of the content on this site is strictly prohibited.

Trademarks

Exit Sign Warehouse, Inc. and other Exit Sign Warehouse, Inc. graphics, logos, and service names are trademarks of Exit Sign Warehouse, Inc. Exit Sign Warehouse, Inc.'s trademarks may not be used in connection with any product or service that is not Exit Sign Warehouse, Inc.'s, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Exit Sign Warehouse, Inc.. All other trademarks not owned by Exit Sign Warehouse, Inc. or its affiliates that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Exit Sign Warehouse, Inc. or its affiliates.

Use of site

This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly permitted by Exit Sign Warehouse, Inc. Exit Sign Warehouse, Inc. and its affiliates reserve the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including, without limitation, if Exit Sign Warehouse, Inc. believes that customer conduct violates applicable law or is harmful to the interests of Exit Sign Warehouse, Inc. and its affiliates.

Shipping Information

Promotional shipping over $450 has exclusions, (Includes only lower 48 states) Batteries and oversized items will not apply for free shipping. Promotional freight can be canceled at anytime deemed by Exit Sign Warehouse Corporation. The product weight is used to estimate shipping costs and is not necessarily accurate due to the fact that shipping is also determined by size. Oversized packages are charged as if they were heavier by all shippers. There may be extra shipping charges for large/heavy items which you will be responsible for. If this applies to your order you will be contacted prior to your order being shipped to confirm any extra charges. Certain items cannot be shipped to all areas. Exit Sign Warehouse uses the best possible shipper based on your order and certain fragile items may ship via an equivalent USPS service so the shipment can be insured.